coeo | UK

A market-leading collections agency offering a full suite of outsourced services with an approach that sets a new standard in customer engagement and rehabilitation.

About coeo

COEO provide technology driven credit management solutions that maximise customer engagement ensuring your bad debt volumes are kept under control. With years of industry experience and a full suite of compliant end-to-end services, we can help with any stage of the collections cycle leaving you to do what you do best.

Technology & Innovation

Processes that work

The smartest, most advanced collection systems and strategies in the marketplace. We are always innovating to ensure that we stay one step ahead of the competition.
Man on podium


Expert people & compliance

From our accredited front-line agents through to our well practised management team, our business has the knowledge to effectively look after you and your customers.

Solutions That
Suit You

Everybody is different

Our services have been designed to seamlessly fit within your overall collections strategy. We will work together to make sure you have the solution to fit your needs.

Knowledge Base

We learn a lot from our work, clients and customers. So much so, that we want to share some of this knowledge with you. Whether that’s through our Newsroom (in the form of Blogs, Vlogs and podcasts) or our more detailed whitepapers and case studies. We’re also proud of our ever-popular events (held throughout the year) where we “chew the fat” on all things collections alongside fellow industry experts.
Check out the links below.

White Papers

Tap into our expert knowledge by reading some of our most recent white papers.

Case Studies

Check out some of the good work we’ve been doing in your industry through our Case Studies.

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coeo Purpose

Both our clients and their customers’ - as key stakeholders of the collections model - have challenges. Therefore, we have two simple purposes that act as a barometer to align our processes, systems and people to. For our clients, creating a solution that works for them - be it from a commercial, compliance or customer experience standpoint. For their Customers, providing the easiest, quickest, convenient and simplest ways to resolve their account.


Collections solutions that work.

It’s the result that matters!

Tech-leading credit management solutions to match your business processes whilst setting a new standard in customer engagement and rehabilitation.

Your Customer

Let's get this sorted...

Engage with us and we’ll work through it.

We’re well aware that the majority of customers don’t choose to be in debt. Therefore, we challenge ourselves to make it as simple as possible for customers to engage with us and get their account sorted.

coeo Services

We offer a range of bespoke collections services, starting with white-labelled early arrears management through to traditional collections and ultimately litigation. Our unique administration service can also save time in handling repayments from Debt Management Agencies.

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coeo Careers

We’re always on the lookout for hardworking and talented people to join our team. If this is you please upload your CV using the form below. Also, check out our current vacancies…