coeo PODCAST EP 4: SHOULD RELATABLE LANGUAGE BE USED IN THE COLLECTIONS PROCESS?

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coeo podcast ep 4: Should relatable language be used in the collections process? Share on facebook Share on twitter Share on linkedin The digital age has impacted every traditional aspect of modern living and none more so than language. With an incredible 45.1 million (2019) daily internet users it has never been more important to […]

coeo PODCAST EP 3: IS SOCIAL MEDIA AN ACCEPTABLE CHANNEL IN COLLECTIONS?

coeo podcast ep 3: Is social media an acceptable channel in collections? Share on facebook Share on twitter Share on linkedin Welcome to the third episode of our ‘The Big Questions’ podcast series, where we bring you a panel of experts from our recent live event ‘Collections in the Digital Age’. Our first-class line up […]

coeo PODCAST EP 2: HOW DOES TECHNOLOGY HELP TO IDENTIFY WON’T PAYS?

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CRS podcast ep 2: How does technology help to identify won’t pays? Share on facebook Share on twitter Share on linkedin Welcome to the second edition of the CRS Podcast in ‘The Big Questions’ series, where we bring you a panel of experts diving deep to discuss the ‘biggest questions’ facing the Collections industry in […]

coeo: BREAKING THE MOULD WITH DIGITAL DEBT COLLECTION EVENT

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coeo: Breaking the mould with digital debt collection event Share on facebook Share on twitter Share on linkedin coeo are delighted to announce our brand-new event ‘Collections in the Digital Age’ taking place on the 5th of March 2020. Looking to break the mould of traditional ‘collections industry’ gatherings by directing the day away from […]

COLLECTIONS VS CORONAVIRUS – DIGITAL DCA’S DON’T GET SICK

Collections vs Coronavirus – Digital DCA’s don’t get sick Share on facebook Share on twitter Share on linkedin The Coronavirus (COVID-19) has hit every industry like a tidal wave. Debt collections teams are being closed down across the world and unless your company has a digital strategy in place, you’ll also be feeling the weight […]

COLLECTIONS IN THE DIGITAL AGE, A FIRST CLASS LINE-UP

Collections in the digital age, a first class line-up Share on facebook Share on twitter Share on linkedin Tomorrow (Wednesday the 4th of March) sees our inaugural industry conference ‘Collections in the Digital Age’, and we’ve put together an incredible team of guest speakers and industry experts to deliver what will be an educational, fun […]

COLLECTIONS DUE DATE – DOING YOUR DUE DILIGENCE

Collections due date – Doing your due diligence Share on facebook Share on twitter Share on linkedin Are you convinced you’re doing all you can to maximise your returns in Collections? Some say the ‘Time Makes the Wine’ but when does the right time become too early or too late? When it comes to something […]

BETTER ‘LATE COLLECTIONS’ THAN NEVER?

Better ‘late collections’ than never? Share on facebook Share on twitter Share on linkedin Understanding the multitude of ‘moving parts’ involved in the collections process is not an easy job and often we hear our industry partners talking about their frustrations with staying abreast of the endless challenges.

ALL INDUSTRIES DIFFER – HOW DO COLLECTIONS IN YOUR SECTOR COMPARE?

All industries differ – How do collections in your sector compare? Share on facebook Share on twitter Share on linkedin Understanding the multitude of ‘moving parts’ involved in the collections process is not an easy job and often we hear our industry partners talking about their frustrations with staying abreast of the endless challenges.

5 REASONS EMAIL BOTS ARE THE BEST IN THE (DEBT COLLECTION) BUSINESS​

5 reasons email bots are the best in the (debt collection) business Share on facebook Share on twitter Share on linkedin A few years ago when artificial intelligence and chatbots were introduced to the debt collection industry there were concerns it signalled the death of email, but email is the great survivor of the digital […]