coeo: BREAKING THE MOULD WITH DIGITAL DEBT COLLECTION EVENT

crsbreakingthemould

coeo: Breaking the mould with digital debt collection event Share on facebook Share on twitter Share on linkedin coeo are delighted to announce our brand-new event ‘Collections in the Digital Age’ taking place on the 5th of March 2020. Looking to break the mould of traditional ‘collections industry’ gatherings by directing the day away from […]

COLLECTIONS VS CORONAVIRUS – DIGITAL DCA’S DON’T GET SICK

Collections vs Coronavirus – Digital DCA’s don’t get sick Share on facebook Share on twitter Share on linkedin The Coronavirus (COVID-19) has hit every industry like a tidal wave. Debt collections teams are being closed down across the world and unless your company has a digital strategy in place, you’ll also be feeling the weight […]

COLLECTIONS IN THE DIGITAL AGE, A FIRST CLASS LINE-UP

Collections in the digital age, a first class line-up Share on facebook Share on twitter Share on linkedin Tomorrow (Wednesday the 4th of March) sees our inaugural industry conference ‘Collections in the Digital Age’, and we’ve put together an incredible team of guest speakers and industry experts to deliver what will be an educational, fun […]

COLLECTIONS DUE DATE – DOING YOUR DUE DILIGENCE

Collections due date – Doing your due diligence Share on facebook Share on twitter Share on linkedin Are you convinced you’re doing all you can to maximise your returns in Collections? Some say the ‘Time Makes the Wine’ but when does the right time become too early or too late? When it comes to something […]

BETTER ‘LATE COLLECTIONS’ THAN NEVER?

Better ‘late collections’ than never? Share on facebook Share on twitter Share on linkedin Understanding the multitude of ‘moving parts’ involved in the collections process is not an easy job and often we hear our industry partners talking about their frustrations with staying abreast of the endless challenges.

ALL INDUSTRIES DIFFER – HOW DO COLLECTIONS IN YOUR SECTOR COMPARE?

All industries differ – How do collections in your sector compare? Share on facebook Share on twitter Share on linkedin Understanding the multitude of ‘moving parts’ involved in the collections process is not an easy job and often we hear our industry partners talking about their frustrations with staying abreast of the endless challenges.

5 REASONS EMAIL BOTS ARE THE BEST IN THE (DEBT COLLECTION) BUSINESS​

5 reasons email bots are the best in the (debt collection) business Share on facebook Share on twitter Share on linkedin A few years ago when artificial intelligence and chatbots were introduced to the debt collection industry there were concerns it signalled the death of email, but email is the great survivor of the digital […]

5 PROS TO USING A DEBT COLLECTION AGENCY WITH ARTIFICIAL INTELLIGENCE​

5 pros to using a debt collection agency with artificial intelligence Share on facebook Share on twitter Share on linkedin The time of the ‘Skynet’ prophecy and the robot takeover might be upon us… well chatbots for starters but don’t worry we won’t “need your clothes, your boots or your motorcycle”. We’ll apologise in advance […]

7 REASONS YOUR DEBT COLLECTION NEEDS CUSTOMER PORTALS

7 Reasons Your Debt Collection Needs Customer Portals Share on facebook Share on twitter Share on linkedin Continuing with our Technology in Debt Collection series, one of the most successful digital touch points (or tools) in the digital customer journey in debt collection we’ve discovered has been our customer portal, myCRS. With digital adoption accelerated by the pandemic […]

4 REASONS WHY COMPLIANCE NEEDS TO BE EMBEDDED IN A MODERN DAY DEBT COLLECTION AGENCY

4 reasons why compliance needs to be embedded in a modern day debt collection agency Share on facebook Share on twitter Share on linkedin There’s a widespread misconception that DCAs use aggressive techniques to collect debt. This couldn’t be further from the truth, in fact, in this day and age compliance is a key driver in […]