COEO Customer Focus Special Podcast - Klarna

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🎧 It’s podcast time!

Kicking off the coeo group podcast series with a bang, we talk to none other than Jan Hansson, Vice President of Collections at Klarna!

Joining from coeo is Elias Reitter. They talk about Klarna’s success, the current challenges in the BNPL market and, of course, about true customer-centricity at both companies.

We can’t thank everybody enough for these super exciting insights and hope you enjoy the great podcast production. ✌🏻