Shaping The Future Of Collections

Join us to explore the world of debt collection, covering flexibility in the industry, engagement and a deep dive into what the customers expect in the digital age. Fill in the form below to register your attendance at the Met Hotel Leeds on March 17th 2022.
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10:00

10:00 – 10:30

Registration

Get a chance to settle in and meet some people.

10:30

10:30 – 10:50

Opening Notes

A quick introduction and an overview of what is to come.

10:50

10:50 – 11:25

Collections in a world of change

Ellis Ackroyd & Paul Rogan

11:25

11:25 – 12:00

Using relevant technology to deliver the right customer outcome

Stephen Lubbock

12:00

12:00 – 13:30

Lunch & Networking

A chance to stretch your legs and get a bite to eat.

13:30

13:30 – 14:05

Having expert people to drive excellence in collections

Amy Taylor & Josh Herbert

14:05

14:05 – 14:50

Panel – The big questions pt2

We dive into the questions that the industry is asking.

14:50

14:50 – 15:10

CRS News

Peter Gent

15:25

15:25 – 16:00

Guest Speaker

Jamie Peacock

16:00

16:00 – 18:00

Wrap-up & Drinks

A summary of the day and a chance to have a drink.